Identification: childsession1
How do you get your business to stand out from the crowd? It’s a challenging question, as many sources of competitive differentiation can be short-lived. A great customer experience, however, can deliver tremendous strategic and economic value to a firm in a way that’s difficult for competitors to copy. It’s a strategy that legendary companies like Amazon, Apple, Ritz-Carlton and Disney have long relied upon. Isn’t it time to apply the same approach to your business? You’ll emerge from this presentation with many actionable ideas for strengthening your value to customers and cultivating even greater loyalty with them.
Identification: childsession2
Identification: Coffee_01
Identification: skillpath_web200415
Identification: Coffee_02
Identification: Tues_Keynote
Dissect the impact of deferred care due to COVID-19 and hear ways to mitigate the impact on Risk Adjustment and Quality Programs, Discuss the revenue impact of COVID-19 and hear how health plans are dealing with the effects, Examine new changes in Star Ratings & supplemental benefits and understand how these may affect your programs
Identification: Lunch